2 min read

Connecting Teams: How Video Chat Is Taking the World By Storm

Video chat has revolutionized how businesses communicate with clients, partners, and customers. Using email to conduct business is no longer the most effective method of communication. Companies are now adopting more advanced and efficient practices such as video chat.

Communication innovation allows people to quickly and clearly communicate with each other through video calls, screen sharing, and voice calls. It also helps reduce communication costs for business teams in different time zones. It's a more practical and faster solution than long-distance phone calls.

With the advancement of technology, video conferencing has become more accessible and affordable than ever before. More and more companies are now using video chat to enhance their communication, productivity, and overall business operations.

In this article, we will explore how virtual office platforms can positively contribute to your business.

Improved Communication

One of the most significant benefits of video chat is its ability to improve communication between teams, clients, and customers. Research has found that body language is responsible for more than half of the messages sent between people.

Video chat allows businesses to interact face-to-face with anyone, anywhere in the world, in real time. This eliminates the need for travel, saving both time and money.

Businesses can hold virtual meetings, webinars, and conferences, which can be recorded and shared with others who cannot attend. This makes communication more efficient, effective, and productive.

Increased Collaboration

With video chat, people can view the body language and facial expressions of everyone, which allows for more efficient and quicker collaboration. Screen-share will enable participants to show their screens and instantly cooperate on projects, presentations, and documents.

This allows teams to work together regardless of location, improving productivity and speeding up project completion. Video chat also fosters a sense of teamwork and can help build stronger relationships between team members.

Enhanced Customer Service

Virtual chat apps provide businesses with an excellent opportunity to interact directly with customers and save time by providing quick and efficient customer support. Through video chat, companies can provide a more personal customer service experience, enabling them to build relationships with their customers and increase their sales and profits. Businesses can also provide a visual demonstration of their products or services, allowing customers to see how they work, resulting in a more satisfied customer experience.

Increased Flexibility

Virtual office software allows businesses to expand their operations beyond their local area, enabling them to work with people from all over the world. It helps improve work-life balance as employees can work from anywhere, reducing stress and improving morale.

Video chat also provides businesses with increased flexibility, as they can connect with colleagues and customers from anywhere, as long as they have an internet connection.

Reduced Costs

Keep in touch with colleagues without going through costly and complicated IT setup processes. With a simple click of a button, you can meet with all your team members, allowing everyone to participate and collaborate quickly, as most video chat services can be accessed with a computer, tablet, or smartphone.

This helps reduce the time spent making decisions, which can improve the company's financial returns.


Virtual chat has become a game-changer for businesses of all sizes. As technology continues to advance, video chat is likely to become even more prevalent in the business world. Companies that embrace video chat will be better equipped to compete in the digital age and will be well-positioned for success in the future.

Re-discover the flow of working together in person. With Tandem, you can easily see who's available to talk, who's in a conversation, and who's busy. Start conversations as quickly as tapping someone on the shoulder. Unlock spontaneous collaboration in your team. Download our office video chat software now!