Dec 01, 2025 updates
Team Admin needs to Reload desktop to see/enable this feature. All team members need to Reload their apps to connect via TURN first.
- We have implemented “TURN first” as a Team Settings parameter, visible to Team Admins. When enabled, Tandem will bypass direct networks (which could be causing variable latency for highly distributed teams) and go via our TURN network. This should improve call quality.