September
10
, 2025

Sept 10, 2025 updates

You need to Reload your desktop app to get access to these features.

  1. Google Calendar Sync – Fixed issue where the re-authorize option was not appearing upon expiration of the Google token. Users can now reconnect to sync meetings seamlessly.
  2. Gmail Users – Gmail users can now join an existing team via an invite, provided the team has an active subscription.

September
03
, 2025

Sept 3, 2025 updates

Product Updates – Smoother, Smarter Call Experience

You need to Reload your desktop app to get access to these features.

1. Smarter auto-reconnect
If your connection gets stuck at 25%-90%, Tandem will now automatically retry connecting up to 5 times using different channels. If all attempts fail, you’ll see an error message.

2. Reset streams without dropping the call
 Experiencing audio, video, or screen-sharing issues? No need to hang up.  Just reset your respective stream.

a. Audio: If you cannot hear someone, message them via Chat and have them reset their audio stream — click the small carat (˅) next to the mic and select Reset Audio.

b. Video / Screenshare: The person sharing their video or screen can reset these streams directly using the same menu.

These updates give you more control, reduce interruptions, and keep your calls running smoothly.

August
27
, 2025

Aug 27, 2025 updates

  1. Improved call connection flow on web app
  2. Added logging for easier debugging and inspection
August
11
, 2025

Aug 11, 2025 updates

  1. Allow all users full controls when meeting is created via Cal.com
  2. Added questionnaire for language users to reduce wrong signups and lower system load
  3. Enabled chat for some customers. Click on “?” on your Main window and select Chat with Support.
July
31
, 2025

July 31, 2025 updates

  1. Desktop release version 2.2.1632
  2. New Features & Improvements
  • Introduced horizontal layout for the mini call panel on desktop app
  • Fixed broken YouTube video link that was not loading correctly
  • Additional logging for improved analytics