September
26
, 2025

Sept 26, 2025 updates

App version : 2.2.1633

  1. Admin approval required for new accounts: Any new non-corporate user must now receive permission from Tandem Admin to register an account.
  2. Control over automatic updates: Team admins can now disable automatic product updates for their team through a new setting.
    1. Go to Settings
    2. Open Team Settings
    3. Enable the "Disable auto update" option.
September
18
, 2025

Sept 18, 2025 updates

You need to Reload your desktop app to get access to these features.

  1. Resolved an issue where the 'Re-authorize' message was appearing for users who do not use Google Calendar.
  2. Fixed a bug where connecting a calendar from a domain different than the registered email domain showed a success message, despite the mismatch. Now, an error message will be displayed when the domains do not match.
September
12
, 2025

Sept 12, 2025 updates

You need to Reload your desktop app to get access to these features.

  1. Google Calendar Sync –  Fixed issue where there is a false message to re-authorize with Google to sync messages.
September
10
, 2025

Sept 10, 2025 updates

You need to Reload your desktop app to get access to these features.

  1. Google Calendar Sync – Fixed issue where the re-authorize option was not appearing upon expiration of the Google token. Users can now reconnect to sync meetings seamlessly.
  2. Gmail Users – Gmail users can now join an existing team via an invite, provided the team has an active subscription.

September
03
, 2025

Sept 3, 2025 updates

Product Updates – Smoother, Smarter Call Experience

You need to Reload your desktop app to get access to these features.

1. Smarter auto-reconnect
If your connection gets stuck at 25%-90%, Tandem will now automatically retry connecting up to 5 times using different channels. If all attempts fail, you’ll see an error message.

2. Reset streams without dropping the call
 Experiencing audio, video, or screen-sharing issues? No need to hang up.  Just reset your respective stream.

a. Audio: If you cannot hear someone, message them via Chat and have them reset their audio stream — click the small carat (˅) next to the mic and select Reset Audio.

b. Video / Screenshare: The person sharing their video or screen can reset these streams directly using the same menu.

These updates give you more control, reduce interruptions, and keep your calls running smoothly.

August
27
, 2025

Aug 27, 2025 updates

  1. Improved call connection flow on web app
  2. Added logging for easier debugging and inspection
August
11
, 2025

Aug 11, 2025 updates

  1. Allow all users full controls when meeting is created via Cal.com
  2. Added questionnaire for language users to reduce wrong signups and lower system load
  3. Enabled chat for some customers. Click on “?” on your Main window and select Chat with Support.
July
31
, 2025

July 31, 2025 updates

  1. Desktop release version 2.2.1632
  2. New Features & Improvements
  • Introduced horizontal layout for the mini call panel on desktop app
  • Fixed broken YouTube video link that was not loading correctly
  • Additional logging for improved analytics
July
25
, 2025

July 25 2025 updates

1. (July 25) Desktop app version 2.2.1631

  • Annotations

This is a much asked for feature by many of you. With our Annotate feature we take remote cursors and multiple screen sharing to a new level. Enjoy 🎉

    • When Screen is shared, the Annotate button on the Screen share bar allows the presenter to draw/highlight/type on their screen.
    • All other system interactions (except the Screen share bar) are disabled until the Annotate tool is closed.
    • Interaction with Remote Control: If Annotation is enabled, other teammates can use the Annotate tool on your screen. They will not have access to any other remote control actions. Remote control annotation works only for entire screen share and not on the single app window sharing.
    • Use the Clear button at any time to remove all annotations.
    • This feature is only available on the Tandem desktop app - it is not available on the Web or Mobile apps.
  • Fixed bug that causes Voice & video settings screen to prematurely close
  • Additional logging for diagnostics
July
06
, 2025

July 2025 updates

2. (July 17) New Features & Improvements

  • Chat Management:
    • Team admins can now clear the room chat by typing /clear. This helps keep conversations organised and removes clutter quickly.
  • Updated Signup Experience
    • Language learners signing up are now prompted to visit an alternate, third party site for additional resources and community support.
  • Improved Debugging
    •  Additional logging has been implemented to support more effective debugging and faster issue resolution.

1. (July 7) Update to Android mobile app (1.2.27)

  • Fixed notification issues including call and message notifications that were not appearing reliably.