February
08
, 2023

Features to Look For in a Chat App for Your Workspace

Communication softwares for small businesses are essential tools for successful business operations. They allow employees, customers, and other stakeholders to stay connected and collaborate. With the right communication software, businesses can increase their productivity and efficiency, reduce costs, and improve customer satisfaction.

What Features to Look For?

When it comes to choosing communication software for small businesses, there are a few key features to look out for. Here are some of the most important features to consider when picking the right communication software for your small business.

1. Video Conferencing

Video conferencing is an important feature for any communication software, especially for small businesses. Video conferencing allows your team to have face-to-face conversations, share presentations, and work together more effectively. Look for software that offers high-quality video and audio and a reliable connection.

2. Messaging & Chat

Messaging and chat are essential features for any communication software. The right software should allow your team to communicate quickly and easily. Look for software that offers both one-on-one and group messaging and chat options.

3. File Sharing

Sharing files quickly and easily is another important feature for any communication software. Look for software that offers secure file sharing, so you can be sure that your files are protected.

4. Mobile Access

Mobile access is a must-have for any communication software. Your team should be able to access the software from their mobile devices, so they can stay connected even when they’re on the go.

5. Integration

Integration is another important feature of any communication software. Look for software that can integrate with other tools and systems that you already use to streamline your workflow and save time.

Red Flags to Look Out for in Communication Softwares

However, there are some red flags to look out for when it comes to communication software. It’s important to be aware of these red flags, as they can indicate a problem with the software or its use.

1. Poor Security

Security is a major concern when it comes to communication software. Look out for signs that the software is not secure, such as a lack of authentication, encryption, or other security measures. If the software is not secure, it can leave you and your users vulnerable to data theft or malicious activity.

2. Poor Usability

Usability is an important factor when it comes to communication software. If the software is difficult to use or has confusing features, it can lead to frustration and confusion for users. Look for features that make the software easier to use, such as intuitive user interfaces and helpful tutorials.

3. Unreliable Connections

Communication software relies on stable and reliable connections. If the connection is poor or unreliable, it can lead to poor communication or even dropped calls. Look for features that can help reduce connection issues, such as automatic reconnection and bandwidth optimization.

4. Poor Support

Communication software should offer helpful and timely support to users. It can be a red flag if the software doesn’t offer support or if it’s slow to respond to issues. Look for features such as online chat, email support, and user forums.

Conclusion

There are many communication software programs available for small businesses. Some of the most popular include Skype, Google Hangouts, and Zoom. Each of these has its own set of features and benefits. By carefully evaluating the needs of your business, you can select the best communication software to help your business run smoothly.

If you are seeking an office chat app, you can try Tandem. Our software offers the best features for a chat app for the workspace from video chats, notifications, reminders, widgets, and more. Try out Tandem for your company today!

February
01
, 2023

Remote Work: Challenges and Tips to Manage Remote Teams Better

In today’s world, more and more companies are opting for remote teams and distributed workforces. This is because it allows for more flexibility, cost savings, and improved quality of work. As a result, leading and managing remote teams has become an important part of many businesses.

The Common Challenges of Remote Work

Remote work has become increasingly popular recently, with many organizations offering virtual or remote positions. While remote work can provide many advantages, it also comes with its own unique set of challenges. Read more about them below:

1. Communication

Without face-to-face interaction, it can be difficult to stay on the same page with team members and ensure everyone is on the same page. To address this, organizations should invest in communication tools such as video chat meetings and instant messaging, which can help remote teams to stay connected and in sync.

2. Managing Productivity

Without an office environment's structure and accountability, remote workers can be difficult to stay productive and motivated. Organizations should set clear expectations and goals for remote workers and provide them with the tools and resources they need to be successful.

3. Isolation and Loneliness

Remote work can lead to feelings of isolation and loneliness. Without the social interaction that comes with an office environment, remote workers can struggle to stay connected and engaged. Organizations should provide opportunities for remote workers to connect and make sure they feel like they are part of a team.

How Can Managers Lead Remote Teams Better?

As the world adjusts to the new normal of remote work, managers must understand how to lead their remote teams effectively. Remote working has its challenges, but with the right tools and strategies, managers can ensure that their teams stay productive, engaged, and successful. Here are some tips to help managers better lead their remote teams:

1. Use Technology to Your Advantage

Today’s technology has enabled teams to work remotely and collaborate regardless of location. As a manager, taking advantage of this technology is important to lead your remote team better. You can facilitate communication and provide real-time feedback through a video chat meeting, chat tools, and project management software.

This will help to build trust, improve morale, and increase productivity within your team. In addition, using technology can help reduce costs and increase efficiency for both you and your team.

2. Schedule Daily Check-Ins through a Video Chat Meeting

These check-ins allow managers to stay in touch with their team members, discuss progress, and provide feedback. Regular check-ins help build team morale and ensure everyone is on the same page. It also helps managers to ensure that work is being completed on time. Additionally, a video chat meeting and check-in can identify areas for improvement and help the team stay focused and motivated.

3. Communicate More

This involves being clear and concise when communicating expectations, providing regular feedback and updates, and being available to answer questions or address any concerns. It is important to provide remote team members with the tools and resources they need to succeed and to check in with them frequently to see how they are doing.

Conclusion

Leading and managing remote teams is a difficult yet rewarding process. You must ensure that you are in constant communication through a video chat meeting and provide them with the tools and guidance they need to stay productive and successful. It is an important skill for the modern business world and can lead to increased productivity and improved team morale. With the right strategies and practices, leading and managing a remote team can be an invaluable asset to an organization.

Are you looking for a platform to host a video chat meeting for work? Look no further than Tandem. Easily see who's available to talk, who's in a conversation, and who's busy. Start conversations as quickly as tapping someone on the shoulder. Download today!

February
01
, 2023

4 Reasons to Use Video Conferencing for Your Business

While traditional meetings are still normally held in many businesses, many companies are now seeking a digital way of doing things for accessibility, productivity, and so much more. If you're looking for such a shoe, you might be wondering what can be done to achieve exactly that. Well, the answer may well lie in video conferencing.

What's video conferencing, you ask? Video conferencing is a technology that allows two or more people to communicate with each other remotely via an audio-visual connection. It is a powerful tool that can be used for various purposes, including business meetings, educational lectures, and even personal conversations.

Video conferencing is becoming increasingly popular due to its ability to reduce travel costs and time, as well as its convenience. With video conferencing, users can communicate and collaborate with colleagues, clients, and customers in real-time without leaving their workstations.

That being said, let's delve into the many reasons you should consider using video conferencing for your business:

1. Better Communication

Having clear communication between people is essential for successful outcomes when it comes to business. Video conferencing is a great way to ensure that this communication is effective, as it has been proven to be more efficient than audio conferencing. According to a survey, a majority of executives agree that video conferencing significantly improves the quality of communication and the degree of understanding. With video conferencing, people can maintain a visual connection with the other participants in the meeting, which will help them stay more engaged and process information more clearly.

2. Promotes Visual Communication

Body language and facial expressions are important components of communication. According to Forbes magazine, body language is an essential element of successful communication in a leadership role. When you rely solely on words or tone to communicate, some of the messages may be lost. This is especially true in a group setting, where people's reactions to the speaker can tell us a lot about the conversation. Video chat makes it easier to get an accurate read on the speaker and the audience by providing visual cues.

3. Builds Better Relationships

Having a face-to-face conversation is a great way to make a personal connection with someone, as it gives you an opportunity to observe and interpret their verbal and non-verbal cues. Video conferencing can help fill in the gaps when you are unable to meet in person while still allowing you to get to know customers, colleagues, and remote workers. Research has shown that video conferencing is an effective and popular way to form relationships with people near and far.

4. Saves Lots of Money

Video conferencing lets you connect with your team without the costly expense of travel. Instead of needing to purchase airfare to attend meetings, training, and conferences, you can just jump on a video call. This also allows you to hire the best people for the job, no matter where they're located. With the right video conferencing technology, you can easily communicate with your teammates using a single user interface. You'll have access to video, audio, chat, screen sharing, and even recording capabilities, so you won't have to worry about switching between multiple vendors or troubleshooting issues.

Conclusion

Video conferencing is a great way to connect with people from all over the world. It's a cost-effective solution that allows you to have face-to-face conversations with colleagues, customers, and remote workers without the expense of travel. All in all, with the right technology, you can easily communicate with your team, no matter where they are located. So, what are you waiting for? Discover your video conferencing solution with the help of the pros today!

Tandem offers a platform that promotes easy communication and spontaneous collaboration to help businesses maximize online productivity. If you are looking for group video chat online solutions, check out our solution.

January
25
, 2023

6 Video Calling Etiquettes for a Smooth Experience

As you're well aware, video calls have become increasingly popular in the workplace recently, as technology has made it easier for remote employees to stay connected with their colleagues. As with any communication, certain etiquette guidelines should be followed when participating in a video call.

Whether you're meeting with coworkers, clients, or customers, these video calling etiquettes will help you make sure your video call goes off without a hitch:

1. Keep Eye Contact

When participating in a video call, it is important to have your camera positioned at a level that allows you to look directly into it, as this creates the impression of eye contact. You should position your webcam at the same level as your eyes, or slightly higher, by stacking your laptop or screen on some books if necessary. This will ensure that you look directly into the camera rather than down.

2. Always Speak Clearly

It is important to speak clearly and loudly enough so that everyone else can understand you. Make sure you're not mumbling and that you pronounce each word distinctly. Speak loud enough to be heard but not too loud, so you don't overwhelm anyone. If people seem to be having trouble hearing you, adjust the volume on your microphone. To make sure your message is being heard, ask yourself if your grandparents could understand what's being said. If the answer is no, adjust the volume or your speaking style.

3. Mute When Not Speaking

When you are not talking, it's important to mute yourself to prevent background noise from being picked up by microphones. This ensures that the speaker can be heard clearly, as background noise can be distracting and prevent the speaker from being heard. Most software makes it easy to mute yourself with just a click of a button, so make sure you remember to pay attention so you can unmute yourself quickly when necessary.

4. Turn Your Camera On

It is expected to turn on your camera when you join a video call. This is to help make the virtual meeting more personable and engaging. With so many people working remotely, having your camera on allows the facilitator to spot who is talking easily and to ensure everyone is paying attention. Turning on your camera also helps build team relationships and combat feelings of isolation.

5. Dress for Success

Even when working from home, it is important to remain professional and put effort into your appearance. Even though you don't need to wear a suit, you should still dress nicely for video calls. Make sure to groom yourself and put on clean clothes to present yourself in a positive light. Your appearance reflects your reputation, and first impressions still matter.

6. Always Assume Everything Is Live

It's important to ensure you're mindful when going into a video call. As soon as you join the meeting, double-check that your microphone and camera are off so you don't accidentally broadcast personal thoughts or feelings about your colleagues or the work situation. Be sure to take the necessary steps to exit the call properly to ensure your audio and visual are turned off. This way, everyone can be spared from uncomfortable and potentially disciplinary situations.

Conclusion

Working from home can be just as productive as being in the office as long as you remain professional and follow the guidelines for video calls. Make sure to dress appropriately, adjust your environment, be mindful of the time, stay focused, and always assume everything is live. By following these tips, you can ensure that your video calls are professional, successful, and beneficial to all involved!

Tandem offers a stunning platform that allows remote workers to reach out and converse with one another quickly. If you are looking for virtual chat apps, check out our solution.

January
25
, 2023

6 Video Call Etiquettes for Better Online Business Meetings

We live in a digital age, and video calls have become an integral part of our lives. Whether it is for business meetings, interviews, or catching up with friends, video calls are becoming increasingly popular. However, just like in-person meetings, there are certain etiquettes you need to follow when it comes to video calls.

Today, we're going to share with you some vital video call etiquettes you need to know to video call in your workplace the right way:

1. Always Test Your Tech

Technical issues are, unfortunately, quite common. Before your call, check that your sound, video, mic, and screen sharing are all working correctly. Additionally, it's important to be familiar with the software you are using. Avoid being the person who takes the whole call asking questions about the software. You must equip yourself with the knowledge of how to use your computer, not your colleagues' responsibility to teach you.

2. Do Not Waste Time

Inviting too many people to a meeting can waste time and resources. When organizing a meeting, it's best only to include the people who will be actively participating or need to be informed of the topics covered. Video calls should be kept as short as possible, with a maximum duration of 30 minutes. If further discussion is required, let those involved remain on the call afterward. This will help ensure everyone's time is respected.

3. Create and Stick to an Agenda

To ensure the meeting is efficient and productive, create a plan before it starts. Outline the topics that will be covered and set a timeline for the conversation. This will ensure that all the desired topics are discussed in the allotted time and that all participants are prepared for the discussion.

4. Limit the Number of People on the Call

Keep the size of video calls small and manageable. Ten people or fewer should be present for maximum efficiency during your video conferencing session. Too many listeners can distract from the primary goal and make it difficult to stay on track.

5. Always Pay Attention

When participating in a video call, you must be aware that the attention is on you. Don't get distracted, and give the conversation your full attention. Don't think you can get away with checking your phone or typing away without anyone noticing - the camera is focused on you and will pick up any signs of distraction. Show respect and courtesy to all participants by staying focused on the call.

6. Don't Be Late

If you are joining a video call, it is important to be punctual. Everyone in the meeting will be able to see when you join, so arriving late is much more noticeable than it would be in a physical meeting. To avoid this, log on a few minutes before the meeting starts. This will give you time to say hello and get ready for the meeting to start.

Conclusion

Video calls are increasingly becoming a part of everyday life. While they're similar to face-to-face meetings, it is important to ensure that you follow the proper etiquette when participating in a video call. This includes ensuring that you are dressed appropriately, having a good internet connection, being respectful and courteous, and arriving on time. Following these tips will help ensure that your video calls are as successful and productive as possible!

Tandem unlocks the potential of online conversations, allowing individuals to reach out to each other easily and instantly for maximum productivity. If you are looking for group video chat online solutions, check out our platform.

January
19
, 2023

Maximizing Productivity at Home: Advantages of a Virtual Office

The modern workplace is rapidly changing, with more and more people turning to remote work to increase productivity and job satisfaction. A virtual office or remote work setup is one of the most popular ways to attain a flexible, at-home lifestyle. It can provide numerous benefits, including cost savings, increased flexibility, and better customer service. This article will explore the advantages of hiring a virtual office service for your business.

What Is a Virtual Office?

Virtual offices offer entrepreneurs and small business owners the professional look and feel of a physical office without the cost and hassle of renting or leasing a space. With a virtual office, business owners can get a professional business address, conference and meeting rooms, voicemail, phone answering services, and mail scanning and envelope-opening services.

These features allow businesses to have a dedicated phone number that looks more professional than a personal number and manage incoming calls more efficiently.

Worthwhile Benefits to Consider:

1. Saves Money

Virtual workplaces can be a cost-effective substitute for renting a physical office. By eliminating the necessity of having a physical workplace, companies can save a considerable amount of money on rental fees, utility charges, and other costs related to running a business. In addition, virtual offices usually offer a range of services, including meeting spaces, admin help, and virtual receptionists, at a much lower cost than a physical location.

2. Encourages Collaboration

Virtual offices make it simpler for remote teams to collaborate and stay connected. They provide a virtual workspace that mirrors the environment of a physical office, where users can see who is available to chat. This gives a more informal approach to communication, making it easy to reach out to colleagues and check in on projects. Remote work also allows for a streamlined workflow, which prevents the need to schedule meetings and build communication pathways.

3. Offers Work Flexibility

With a virtual office, businesses can operate from any location, allowing their staff to work from their own homes or any other preferred location. This helps reduce commute time and gives employees more control over their work life. Furthermore, virtual offices can help a business become more reputable and attractive to potential staff members, allowing them to take advantage of a larger pool of talent and skills regardless of the physical location.

4. Provides Expansion Opportunities

A virtual office offers a practical way to expand your business without being physically present. You can create a mailing address in a new area and have your mail and phone calls forwarded to you, giving you a presence in a new location. This makes it easy to target a broader customer base without investing in costly physical offices. Additionally, a virtual office space can enable you to tap into international markets without needing expensive travel.

5. Builds Credibility

Having an address and office number at a prominent business location gives your company the image of being established and essential. Customers are more likely to take your operation seriously when they see it has a professional address and phone number rather than a home address and personal phone number. This will give customers the impression that your business is relevant and established, creating more confidence in your company.

Conclusion

Virtual offices can save you money, time, and effort while still providing the same professional services. It is an ideal solution for businesses that need to maintain a professional presence but don't need to have a physical office. Ultimately, the advantages of hiring a virtual office are many, making it an excellent choice for businesses of all sizes.

Implement your remote and hybrid setup with Tandem. Our virtual office platform offers a quick and easy way to collaborate with your teammates and see who's available for a virtual chat. Sign up and download the app to set up a virtual office!

January
11
, 2023

How Can Businesses Make the Most of Online Chat Meetings?

The rise of parallel chat in online meetings has been a game-changer for businesses and organizations in the digital age. By using a parallel chat feature, participants in an online meeting can communicate with each other in real time without having to be in the same physical space. This has allowed for increased collaboration, better communication, and improved productivity. It has also opened up new opportunities for businesses to expand their reach and engage more effectively with their customers.

The Advantage for Businesses

Parallel chat provides a great platform for businesses to engage in meaningful conversations with their customers, as well as to build relationships with new potential customers. It can also help to increase efficiency and reduce the time it takes to complete tasks. In addition, it can help to reduce costs associated with physical meetings, travel, and other expenses.

Chat Provides Inclusion for Everyone

Parallel chat also provides an inclusive environment, as everyone in the meeting can participate in the discussion, regardless of physical location. This means that everyone can contribute to the conversation and have their voice heard. By providing an inclusive environment, parallel chat can help to reduce the communication barriers and ensure that everyone is included in the discussion.

The Challenges

Despite the many advantages of parallel chat, there are some challenges that businesses and organizations must consider. For example, it can be difficult to keep track of conversations, as multiple conversations are happening at the same time. Additionally, it can be difficult to ensure that everyone is following the same conversation, as there is no visual representation of the discussion. Lastly, it can be difficult to ensure that everyone is contributing equally, as some participants may be more vocal than others.

Overall, parallel chat is a great tool to help businesses and organizations to communicate more effectively, collaborate more efficiently, and increase their reach. However, businesses and organizations must be aware of the potential challenges that come with using this technology and take steps to ensure that everyone is included in the conversation.

How to Make the Most of Parallel Chat

The key to making the most out of parallel chat in online meetings is to ensure that everyone is on the same page. Participants should be clear on the purpose of the meeting, the agenda, and the expectations of each participant. It is also important to have clear guidelines and protocols for using the chat feature, such as who should be speaking when and how long each person should have to speak. Additionally, having an active moderator to ensure that conversations remain on topic and that everyone is following the established rules is key.

Is Chatting Good for Business Meetings?

Yes, chatting can be good for business meetings. Chatting can provide a more efficient way of communicating, allowing for quicker responses and problem-solving. It can also help to create a more relaxed atmosphere, which can help to increase creativity and collaboration. Additionally, it can help to reduce costs associated with physical meetings, travel, and other expenses.

Conclusion

In a nutshell, the rise of parallel chat in online meetings has been a boon for businesses and organizations in the digital age. With the right guidelines and protocols in place, it can be a powerful tool for improving collaboration and increasing productivity. By taking the time to understand how to make the most of parallel chat, businesses and organizations can reap the many benefits it has to offer.

If you are looking for a tried-and-tested virtual office program, try Tandem! Rediscover the flow of working together in person by signing your business up today!

January
11
, 2023

The Remarkable Benefits of Setting Up a Virtual Office

When the pandemic started, companies scrambled to get their teams to work at home. Many organizations were unprepared for the abrupt change and had to adapt their operations to accommodate remote work quickly. Some companies have thrived in the new environment. In contrast, others have struggled to keep up with the demands of the pandemic.

The abrupt shift to working from home has made virtual offices very popular. With virtual offices, businesses can operate from anywhere in the world with a reliable internet connection. It allows organizations to save on office space and other overhead costs. Below are other benefits it offers:

Makes Organizations Look Professional, Credible, and Legitimate

There are many reasons why businesses should consider using a virtual office. The most important reason is that it makes companies more professional, credible, and legitimate.

When customers or clients see that a business has one, they immediately perceive the industry as more professional. A digital office gives the impression that the company is established and has a physical presence, even if it does not have a brick-and-mortar location.

In addition to making the organization appear more professional, this arrangement can make them seem more credible and legitimate. It is because businesses with digital offices are often associated with larger, more established companies. As a result, potential customers or clients may be more likely to do business with a company that has one than a competitor that does not.

Overall, using this office can be a brilliant way to make a business appear more professional, credible, and legitimate. It can lead to more customers or clients and, ultimately, more success for the entity.

Work from Anywhere

A virtual office allows you and your team to work anywhere. It is a brilliant way to work, enabling you to be more flexible with your time and work schedule. You can work from home, at your favorite coffee shop, or travel. All you need is a laptop and an internet connection.

There are many benefits of working virtually. You can save on office space and expenses and have more flexibility with your work schedule. You can also create a more productive and efficient work environment, as physical boundaries do not restrict you.

If you are considering setting up one, there are a few pointers. Ensure you have a good internet connection, which is essential for virtual working. You should also consider the time zone differences, which can impact your team's communication and collaboration.

Overall, it is a great way to work and has many benefits. It is essential to consider the logistics of setting up a digital office, but once you have, it can be an excellent way to work for you and your team.

Environmentally Friendly

One of the most significant advantages of working virtually is that it eliminates your commute. But did you know that this also makes WFH environmentally friendly?

That is right – you are saving on fuel, emissions, and other environmental impacts by not having to commute to and from an office daily. The average commuter in the US spends nearly an hour commuting each day, which adds up to a lot of wasted time and resources.

Conclusion

The benefits enumerated earlier are why your company should consider setting up a virtual office. A virtual office can help your business save on costs, be more productive, and have a more flexible work environment.

If you are considering offering your team WFH arrangements, tap into the services provided by Tandem. Our professional messaging options make the transition to a virtual office seamless. So, contact us now for more information!

January
04
, 2023

Attending Virtual Meetings: Etiquette to Remember

In the current digital age, businesses are increasingly relying on virtual office app meetings to connect with colleagues, clients and customers. With the increased use of virtual meetings also comes an increased need to understand the etiquette of participating in them. To ensure that everyone involved in the meeting has a pleasant and productive experience, it is important to understand the basics of virtual meeting etiquette.

This article will discuss seven tips for attendees of virtual meetings to ensure they have a successful and respectful experience in the virtual world:

The Dos of Virtual Meeting Etiquette

Dress Appropriately: Just because you are not in a physical meeting doesn't mean that you should not dress appropriately. When attending a virtual meeting, it's important to dress as if you were attending an in-person meeting. This shows respect for the other attendees and also helps to create a professional atmosphere.

  • Be on Time: Being on time is essential for any meeting, but it is especially important for virtual meetings. Since everyone is in different locations, it's important to be punctual so that everyone can get the most out of the meeting.
  • Minimize Distractions: It is important to minimize distractions during a virtual meeting. This includes turning off any other programs that may be running, putting your phone on silent, and closing any other tabs or windows that may be open. This will help to ensure that everyone can focus on the meeting and get the most out of it.
  • Use Video: Video is a great way to make virtual meetings more engaging and interactive. When possible, try to use video to help create a more personal connection between the attendees.
  • Use Appropriate Language: As with any meeting, it is important to use appropriate language. Make sure to use language that is respectful, professional, and appropriate for the subject matter.

The Don'ts of Virtual Meeting Etiquette

  • Don’t Multitask: It’s very tempting to do other things while in a virtual meeting, such as checking email or browsing the internet. However, this is a huge distraction and can be very disrespectful to the other participants. Make sure to stay focused on the meeting and your contribution to it.
  • Don’t Be Too Quiet: It’s important to speak up and contribute to the conversation. If you’re too quiet, it can be difficult for the other participants to understand what you’re saying and can make the meeting less productive.
  • Don’t Be Overly Aggressive: While it’s important to make your opinion heard, it’s also important to be respectful of other people’s opinions. Don’t be overly aggressive or hostile towards other participants.
  • Don’t Forget to Mute Your Microphone: This is especially important if there are multiple people in the same room. If one person is speaking and their microphone is on, it can be distracting for everyone else. Make sure to mute your microphone when you’re not speaking.

Conclusion

Virtual meeting etiquette is an important part of online collaboration. It is important to remember to be courteous and professional when engaging in any kind of virtual chats or meetings. This includes being punctual, using appropriate language and avoiding distractions. It is also important to remember that everyone has different ways of communicating, so it is important to be patient and understanding. Following these guidelines will ensure everyone’s participation and help to create a productive and successful virtual meeting.

Tandem makes remote collaboration easy through our virtual office platform. Find out how Tandem that way you do virtual collaborations today!

January
04
, 2023

Top 5 Reasons Video Calls Became Important in Businesses

The world of business has been forever changed by the introduction of video calls. In the past, most businesses relied on traditional face-to-face meetings or telephone calls to communicate with clients, customers, and colleagues. But with the advent of video calls, businesses now have an entirely new tool at their disposal.

How Video Calls Came to Be

Video calls have come a long way since the first video call was made in the early days of the internet. From the early days of grainy, pixelated video and audio to today’s crystal clear HD video, video calls have been a revolution in the way we communicate. But how did it all begin?

The first video call was made in 1964 and was made possible by the Picturephone, developed by AT&T. This was a revolutionary device that allowed users to make voice calls and also see the person they were talking to on a small screen. Unfortunately, the technology was ahead of its time and the Picturephone was not commercially successful.

It wasn’t until the late 1990s that video calls really took off. This was when the internet began to become more widely used and the technology for video calls began to improve. Companies such as Microsoft, Yahoo and AOL began to offer video calling services through their products.

As technology improved, so did the quality of video calls. By the early 2000s, video calls had become much more widely used and were becoming the norm for many people. This was due to the increasing availability of high-speed internet connections and the improved quality of video calls.

Today, video calls are an integral part of the way we communicate. There are a number of services available that allow people to communicate in real time with high-quality video and audio. With the introduction of 5G networks, the quality of video calls is only going to get better.

Why Video Calls Became an Important Part of Businesses

Video calls offer numerous benefits to businesses, making them an increasingly important part of the modern business landscape. Here are some of the reasons why video calls have become so important for businesses:

1. Improved Collaboration

Video calls allow teams to work together more effectively, no matter their location. With the help of video calls, teams can brainstorm ideas, discuss challenges, and collaborate on projects without ever leaving the comfort of their own homes. This can lead to improved productivity and better results for businesses.

2. Improved Customer Service

Video calls can help businesses provide better customer service, as they can quickly and easily address customer issues and resolve them in real-time. This can help businesses build customer loyalty and trust, as customers will be more likely to return if they feel like their issues are being addressed quickly and effectively.

3. Cost Savings

Video calls can help businesses save money on travel costs and other expenses associated with traditional face-to-face meetings. This can be especially helpful for businesses that need to communicate with people in different parts of the world.

4. Increased Productivity

Video calls can help to keep team members focused and on task. This can lead to increased productivity and better results for businesses.

5. Expanded Global Reach

Video calls allow businesses to reach customers and colleagues around the world, expanding their reach and allowing them to tap into new markets and opportunities. This can help businesses increase their sales and profits, as well as open up new possibilities for growth.

Conclusion

Video calls have become an essential element of business due to their many advantages. From increased efficiency to easier communication and collaboration, to cost savings, video calls are a great way to stay connected and make sure everyone is on the same page. So, if you're looking to take your business to the next level, it's time to hop on the video call bandwagon and enjoy the many benefits it has to offer.

Are you looking for ways to stay connected and collaborate with customers and employees remotely? If so, then Tandem is the perfect virtual chat app for you. We offer a wide range of features that make it one of the best virtual chat apps available today. With Tandem, you get high-quality video and audio, end-to-end encryption, multi-platform support, team management, and easy file sharing. These features make Tandem an ideal choice for businesses that need to communicate and collaborate with employees no matter where they are. Let us help you get the most out of your remote collaboration. Try Tandem today and see how it can help your business stay connected and productive.