Tandem app-sharing is enabled for Windows users, but Mac users will need to add a Firefox Extension to add this feature:
Install this Firefox extension: https://addons.mozilla.org/en-US/firefox/addon/add-url-to-window-title/
After you install it, select "tools" and "Add-ons and themes" from the Firebox menu
Click on the extension, click on "preferences" and check the “Show the full URL” box
(only for macOS Catalina users)
When you try to screenshare for the first time on Tandem, you’ll be prompted to enable the Screen Recording permission. You’ll also be prompted to enable Screen Recording if you disable the permission later
2. If macOS doesn’t prompt you, or you get stuck, open System Preferences manually, click the Security and Privacy icon and choose ‘Screen Recording’ in the sidebar.
3. In the Screen Recording section, check the checkbox next to Tandem. You may need to click the lock in the bottom left to allow editing. Quit Tandem when macOS prompts you to.
4. Open Tandem again
Quit Tandem
Open app the Terminal app. To do that, you can go to your Applications folder, or use Spotlight and search for Terminal.
Then, paste the following -> tccutil reset All tandem.app
Press enter to run the command
Open Tandem again
Go to Settings
Click on Connect Spotify
Authorize Tandem to see which is your currently active song
NOTE: If you have Spotify premium, the music will pause itself when you start/accept a call. If you have the free version of Spotify, you will need to pause the music manually, per Spotify’s permissions.
Click on the more icon next to the team name
Then click "Get Link"
You can now paste this link int your calendar event
For Linux info, links, and troubleshooting, see the Linux FAQ on our site.
Tandem stores basic personal information (name, email, profile image, timezone) for login and team profiles. We do not record your calls or log all of your app sharing data to our servers (if we built these features in the future, they will require explicit opt-in). We store a history of past calls for troubleshooting errors and may display this within the app at a future time.
All group chat and direct message chat messages are securely stored in our server.
In addition, we collect basic telemetry about how our features are used and any errors users encounter for sole the purposes of making Tandem better.
All data will not be sold for any reason or shared with a third party without the user’s permission.
If you encounter a camera permissions issues on Mac, you can do the following:
Go to System Preferences > Security & Privacy > Camera.
Click on the lock to make changes and insert your password
Check Tandem
Our standard pricing is: 14 day free trial, then $10 / active user / month
No credit card required to download Tandem and trial it with your team.
Tandem and Slack make a great pair! To integrate your Slack workspace, open Tandem preferences and select Slack.
Here are four features you can leverage with our Slack integration:
Type /Tandem to create a link that teammates can click on to launch a quick call
Since teams do their sync communication in Tandem, it's often easier to update your status in Tandem and have that status pushed to Slack automatically.
This can be a helpful way to communicate to your team that you're in the middle of a call, or possibly nudge them to come join you in Tandem.
If someone isn't active on Tandem, selecting this box sends them a message in Slack along with a button they can click to join a call.
Tandem encrypts all communications between servers and clients (chat, data and voice / video) using technologies like SRTP, SSL, and WSS. All of our servers and critical services are secured using 2-factor authentication. Tandem has limited visibility into your apps (only window names, titles & urls) and does not transmit any app data other than what is shared with your team. You can choose whether or not to share work app data with your team in the "work app sharing" tab of Tandem Preferences.
We use WebRTC for our audio and video streams and HTTPS / WSS for our transport protocols, so the communication we transmit is always encrypted. Because we focus on real-time communication, we simply pass through the majority of the data used without storing it.
We take our users privacy very seriously. We will never eavesdrop on their conversations or record them without their knowledge. We will never store their work data other than information that they voluntarily share with us. We collect data about how our features are used and any errors users encounter for sole the purposes of making the services better and will not be sold for any reason or shared with a third party without the user’s permission.