You must Reload your Tandem App for these fixes to take effect.
- Add additional logs to help debug connection issues reported by some Tandem users.
You must Reload your Tandem App for these fixes to take effect.
You must Reload your Tandem App for these fixes to take effect.
You must Reload your Tandem App for these fixes to take effect.
App version : 2.2.1633
You need to Reload your desktop app to get access to these features.
You need to Reload your desktop app to get access to these features.
You need to Reload your desktop app to get access to these features.
Product Updates – Smoother, Smarter Call Experience
You need to Reload your desktop app to get access to these features.
1. Smarter auto-reconnect
If your connection gets stuck at 25%-90%, Tandem will now automatically retry connecting up to 5 times using different channels. If all attempts fail, you’ll see an error message.
2. Reset streams without dropping the call
Experiencing audio, video, or screen-sharing issues? No need to hang up. Just reset your respective stream.
a. Audio: If you cannot hear someone, message them via Chat and have them reset their audio stream — click the small carat (˅) next to the mic and select Reset Audio.

b. Video / Screenshare: The person sharing their video or screen can reset these streams directly using the same menu.


These updates give you more control, reduce interruptions, and keep your calls running smoothly.