December
01
, 2025

Dec 01, 2025 updates

Team Admin needs to Reload  desktop to see/enable this feature.  All team members need to Reload their apps to connect via TURN first.

  • We have implemented “TURN first” as a Team Settings parameter, visible to Team Admins.  When enabled, Tandem will bypass direct networks (which could be causing variable latency for highly distributed teams) and go via our TURN network.  This should improve call quality.
November
21
, 2025

Nov 21, 2025 updates

You must Reload your Tandem App for these fixes to take effect.

  • Updated connection timeouts to improve overall call stability
  • Improved connection-related logs with clearer prefixes and retry counters so debugging is easier and cleaner
November
10
, 2025

Nov 10, 2025 updates

You must Reload your Tandem App for these fixes to take effect.

  • Add additional logs to help debug connection issues reported by some Tandem users.
November
05
, 2025

Nov 05, 2025 updates

You must Reload your Tandem App for these fixes to take effect.

  • Fixed connection issue where it can sometimes take longer to reconnect.
October
27
, 2025

Oct 27, 2025 updates

You must Reload your Tandem App for these fixes to take effect.

  • Fixed connection issue where it can sometimes take longer to reconnect.
  • Implemented a fallback logic that is quicker to reconnect.
September
26
, 2025

Sept 26, 2025 updates

App version : 2.2.1633

  1. Admin approval required for new accounts: Any new non-corporate user must now receive permission from Tandem Admin to register an account.
  2. Control over automatic updates: Team admins can now disable automatic product updates for their team through a new setting.
    1. Go to Settings
    2. Open Team Settings
    3. Enable the "Disable auto update" option.
September
18
, 2025

Sept 18, 2025 updates

You need to Reload your desktop app to get access to these features.

  1. Resolved an issue where the 'Re-authorize' message was appearing for users who do not use Google Calendar.
  2. Fixed a bug where connecting a calendar from a domain different than the registered email domain showed a success message, despite the mismatch. Now, an error message will be displayed when the domains do not match.
September
12
, 2025

Sept 12, 2025 updates

You need to Reload your desktop app to get access to these features.

  1. Google Calendar Sync –  Fixed issue where there is a false message to re-authorize with Google to sync messages.
September
10
, 2025

Sept 10, 2025 updates

You need to Reload your desktop app to get access to these features.

  1. Google Calendar Sync – Fixed issue where the re-authorize option was not appearing upon expiration of the Google token. Users can now reconnect to sync meetings seamlessly.
  2. Gmail Users – Gmail users can now join an existing team via an invite, provided the team has an active subscription.