You must Reload your Tandem App for these fixes to take effect.

• Updated connection timeouts to improve overall call stability
• Improved connection-related logs with clearer prefixes and retry counters so debugging is easier and cleaner

You must Reload your Tandem App for these fixes to take effect.

• Add additional logs to help debug connection issues reported by some Tandem users.

You must Reload your Tandem App for these fixes to take effect.

• Fixed connection issue where it can sometimes take longer to reconnect.

You must Reload your Tandem App for these fixes to take effect.

• Fixed connection issue where it can sometimes take longer to reconnect.
• Implemented a fallback logic that is quicker to reconnect.

1. New User Signup: Resolved a bug in the signup flow.

App version : 2.2.1633

1. Admin approval required for new accounts: Any new non-corporate user must now receive permission from Tandem Admin to register an account.
2. Control over automatic updates: Team admins can now disable automatic product updates for their team through a new setting.
   1. Go to Settings
   2. Open Team Settings
   3. Enable the "Disable auto update" option.

You need to Reload your desktop app to get access to these features.

1. Resolved an issue where the 'Re-authorize' message was appearing for users who do not use Google Calendar.
2. Fixed a bug where connecting a calendar from a domain different than the registered email domain showed a success message, despite the mismatch. Now, an error message will be displayed when the domains do not match.

You need to Reload your desktop app to get access to these features.

1. Google Calendar Sync –  Fixed issue where there is a false message to re-authorize with Google to sync messages.

You need to Reload your desktop app to get access to these features.

1. Google Calendar Sync – Fixed issue where the re-authorize option was not appearing upon expiration of the Google token. Users can now reconnect to sync meetings seamlessly.
2. Gmail Users – Gmail users can now join an existing team via an invite, provided the team has an active subscription.

Product Updates – Smoother, Smarter Call Experience

You need to Reload your desktop app to get access to these features.

1. Smarter auto-reconnect
If your connection gets stuck at 25%-90%, Tandem will now automatically retry connecting up to 5 times using different channels. If all attempts fail, you’ll see an error message.

2. Reset streams without dropping the call
 Experiencing audio, video, or screen-sharing issues? No need to hang up.  Just reset your respective stream.

a. Audio: If you cannot hear someone, message them via Chat and have them reset their audio stream — click the small carat (˅) next to the mic and select Reset Audio.

b. Video / Screenshare: The person sharing their video or screen can reset these streams directly using the same menu.

These updates give you more control, reduce interruptions, and keep your calls running smoothly.