, 2023

5 Great Ways Video Conferencing Can Elevate Productivity

Video conferencing is an invaluable tool for businesses looking to increase productivity and collaboration. It allows people to communicate in real time over long distances, enabling quick and efficient communication between remote employees or customers. By utilizing video conferencing, businesses can save time and money, as well as increase employee satisfaction and collaboration.

So, what is video conferencing? Video conferencing is a type of communication technology that allows two or more people to communicate with each other over video and audio. It is typically used to connect remote employees and customers, as well as to share ideas and collaborate on projects. Video conferencing can be done using a variety of platforms, such as Zoom, Skype, or Google Hangouts.

Now that you know what video conferencing is, let’s look at the ways it can elevate productivity:

1. Increased Collaboration

Video conferencing allows employees to collaborate with each other in real-time, eliminating the need for emails and lengthy phone calls. This allows teams to quickly and efficiently come to a consensus on a project or issue while also strengthening relationships between people.

2. Increased Communication

Video conferencing enables people to communicate with little to no delay, which can be especially useful for remote employees. It also allows for more natural, face-to-face communication, allowing for a better understanding of the conversation.

3. Improved Customer Service

Video conferencing can be used to improve customer service. By offering video conferencing, businesses can quickly and efficiently provide customers with the support they need and can even use the technology to answer customer questions and address any issues they may have.

4. Reduced Travel Costs

Video conferencing allows people to communicate and collaborate without having to physically be in the same place. This saves money by eliminating the need to travel for meetings or conferences.

5. Greater Flexibility and Efficiency

Finally, video conferencing enables employees to work remotely and on their own schedules, which can be especially beneficial for employees with family commitments. This can result in greater productivity, as well as increased employee satisfaction.

Do I Need a Service Provider for Video Conferencing?

The short answer is it depends. You can use any video calling app to video call with friends, family, and colleagues. Apps like Skype, Zoom and Google Hangouts are all free, and they don’t require you to sign up for a service provider. However, if you’re looking for something more feature-rich and secure, you may want to consider using a service provider.

Service providers for video conferencing offer a range of features and benefits, depending on the provider and the package you choose. For example, some providers offer end-to-end encryption, which ensures that all communication is kept secure and private. Other providers offer additional features like screen sharing, file sharing, and audio-video recording, which can be useful for business meetings and presentations.


Overall, video conferencing is an invaluable tool for businesses looking to increase productivity and collaboration. By utilizing video conferencing, businesses can save time and money, as well as increase employee satisfaction and collaboration. If you’re looking to increase productivity and collaboration in your business, then video conferencing is definitely worth considering.

Tandem offers a platform that allows individuals to reach out to others and co-work online easily and effectively, utilizing video chatting and more to achieve various goals. If you are looking for a video chat tool for your team, check out our solution for you!

, 2023

Top 10 Tips on How You Can Use Live Chat for Marketing

As a business owner, you are always looking for ways to market your products or services to potential customers. You want to find the most effective way to reach your target audience and convert them into paying customers.

One way to do this is by using live chat on your website.

Live chat is a great way to connect with potential customers in real time. It allows you to answer their questions and address their concerns immediately. This can help increase sales and conversions on your website.

Here are some tips on how you can use live chat for marketing:

1. Use Live Chat to Engage with Potential Customers

Make sure you are available to chat with potential customers when they visit your website. You can use live chat to engage with them and answer their questions. This can help you build a relationship with them and increase their chances of doing business with you.

2. Use Live Chat to Offer Support

If a potential customer is having trouble using your website, you can use live chat to offer support. This can help them overcome any obstacles they face and increase their chances of purchasing.

3. Use Live Chat to Generate Leads

You can also use live chat to generate leads. If you have a website or blog, you can add a live chat widget so visitors can chat with you. This is a great way to get contact information from potential customers.

4. Use Live Chat to Upsell Products or Services

If a potential customer is interested in a product or service, you can use live chat to upsell them on other products or services. This can help you increase sales and conversions on your website.

5. Use Live Chat to Cross-Sell Products or Services

If a potential customer is interested in a product or service, you can use live chat to cross-sell them on other products or services. This can help you increase sales and conversions on your website.

6. Use Live Chat to Collect Customer Data

By asking customers questions about their preferences and interests, businesses can gain valuable insights into their customer base. This information can then be used to create targeted marketing campaigns that are more likely to convert.ccc

7. Use Live Chat to Increase Website Traffic

Live chat can also be used to increase website traffic. By providing a live chat widget on your website, you can encourage visitors to chat with you, which can lead to increased website traffic.

8. Use Live Chat to Promote Special Offers

You can use live chat to promote special offers to potential customers. This can help you increase sales and conversions on your website.

9. Use Live Chat to Build Customer Loyalty

Live chat can also be used to build customer loyalty. By engaging with customers on a personal level, businesses can create a deeper connection with their customers that can lead to long-term loyalty.

10. Use Live Chat to Collect Feedback

Live chat can be used to collect feedback from your customers. This feedback can be used to improve your products and services, as well as your marketing strategy. By collecting feedback, you can ensure that you are meeting the needs of your customers and addressing any issues they may have.


Leveraging live chat for marketing is an effective way to increase customer engagement and generate leads. Live chat allows businesses to instantly connect with their customers in real-time, providing them with information and support in an efficient manner.

Additionally, businesses can track customer interactions and use the data to further optimize their marketing strategies. Finally, businesses can use automated chatbots to respond to customers’ queries 24/7, saving time and resources in the process.

With the right approach and strategy, leveraging live chat for marketing can be a great way to boost customer engagement and generate more leads.

Are you looking for a way to keep your team connected and productive, even when you’re working remotely? Tandem is the perfect office chat software for your business. With Tandem, you can easily stay connected and collaborate with your team or your customers, as a matter of fact, no matter where you are. Contact us to get started!

, 2022

Reasons Why Work Chat Apps Boost Team Productivity

Productivity is the basis of any successful business. And there are various ways to increase productivity within a company. However, one aspect often overlooked or seen as a hindrance in the workplace is employee communication.

Although collaboration via office chat apps can create a much more engaging and collaborative work environment, they also can increase productivity.

This is because team members can interact effectively, collaborate remotely, and access information anytime, obviating the need for face-to-face meetings.

The ability to communicate effectively and collaborate remotely can increase productivity in several ways:

  • Centralized Communication: It can increase productivity by allowing the business to centralize information and data. This allows for a more streamlined workflow and reduces time spent on administration.
  • Instant Communication: When working in an office environment, it’s easy to forget that there are other people around you who might help you with your problem. Work chat apps, however, allow you to communicate instantly with anyone in your team who has access to the same app. This means that any time you need help with something or have an idea for something new, someone will always be available to help or brainstorm with you about it.
  • Improved Collaboration: When everyone is on the same page and knows what each other is working on, it makes collaboration much easier and faster than otherwise would be possible if everyone were off doing their own thing without any communication between them! This goes beyond just answering questions or giving advice; it can include sharing ideas and feedback on projects as they progress through different stages of development until they are ready for release.
  • More Accountability: When everyone knows what each other is working on, it becomes easier to hold each other accountable for their deliverables. If someone doesn’t have time to complete a task by the deadline they set for themselves, then the rest of the team can help or take over for them if necessary.
  • Improved Documentation: When you have a team of people working together, they all must understand the why behind the project as well as the how. Not only does this help build stronger relationships between your team members, and it makes things easier down the road when someone needs to take over for another team member or if you decide to hire new people onto your team.
  • Cut Down on Emails: When you’re working with a team, there is no need to send an email asking everyone to do something. Instead, you can assign the task to someone and have them communicate with the rest of the team in person or through another medium. This will also help cut down on unnecessary emails sent back and forth between team members trying to coordinate their work.


Improving communication and collaboration in the workplace is a great way to improve productivity. A chat app available to team members enables them to collaborate effectively, communicate remotely and access information anytime. This helps increase productivity. It also makes it easier for businesses to scale and grow because employees can work remotely and communicate with each other easily. Chat apps are a great way to improve communication in the workplace. So consider adding one to your team’s arsenal of tools today.

An office chat app could be the missing piece of the puzzle that helps you and your team reach new heights. Try Tandem for free and see the difference.