3 min read

Virtual Team Communication: What Is It & Best Practices

Virtual team communication is an important tool for businesses in the digital age. It allows teams to collaborate effectively on projects and tasks without the need to be in the same physical location. It can also help to increase efficiency and productivity while reducing costs.

What Does Virtual Team Communication Look Like?

The most common form of virtual team communication is through digital tools such as email, instant messaging, video conferencing, and online collaboration tools. These tools allow team members to stay in touch with one another and share information quickly and easily. It’s important to establish ground rules for using these tools so that everyone is informed and up to date.

In addition to using digital tools, virtual teams should make use of face-to-face communication when possible. Video conferencing is a great way for team members to connect and discuss important topics. It’s also a great way to build team morale and relationships.

What Are the Best Practices for Virtual Team Communication?

While virtual teams offer many benefits, such as flexibility and cost savings, they also present unique challenges when it comes to communication. From establishing ground rules to selecting the right tools, there are best practices that can help ensure effective communication among virtual teams.

1. Establish Ground Rules

The first step in successful virtual team communication is to establish ground rules. This includes defining expectations for communication, such as response times and how team members should communicate with one another. It’s also important to set up systems to ensure accountability among team members, such as assigning each person a specific role or task. Finally, it’s important to have an open and honest dialogue about communication preferences and expectations.

2. Use the Right Tools

The right tools can make all the difference when it comes to effective virtual team communication. Tools such as video conferencing, instant messaging and project management software can all help ensure effective communication between team members. It’s important to select tools that are secure, reliable and user-friendly to ensure that everyone can use them effectively.

3. Encourage Collaboration

Collaboration is key to successful virtual team communication. Encourage team members to work together to come up with solutions, share ideas and provide feedback. This can help foster a sense of camaraderie and trust, which is essential for successful virtual team communication.

4. Provide Regular Updates

Regular updates are essential for successful virtual team communication. Make sure to keep team members informed about new developments, changes in plans and progress on projects. This will help ensure everyone is on the same page and working towards the same goals.

5. Encourage Open Communication

Open communication is essential for successful virtual teams to ensure everyone has the same understanding of tasks and goals while providing an opportunity to share ideas freely without fear of judgment or criticism from others on the team. It’s important that all voices be heard so no one feels left out or ignored when it comes time to make decisions about projects or plans moving forward together as a unit..

6. Make Time for Social Interaction

Finally, it’s important to make time for social interaction among team members. This can be as simple as having a virtual coffee break or a casual chat about non-work related topics. These types of interactions can help to build relationships and trust, which is essential for successful virtual team communication.


Virtual team communication is a process where team members communicate with each other using various digital tools. This type of communication can be beneficial for organizations because it allows employees to work together even if they are not in the same physical location. However, there are some challenges that need to be considered when using virtual team communication, such as time zone differences and language barriers.

If you need an office chat app, you can use Tandem. Our software makes it easy to communicate with your teammates, regardless of location. Break the virtual barrier with us at Tandem.