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Top 5 Reasons Video Calls Became Important in Businesses

The business world has been changed by the introduction of video calls. With their advent, businesses now have an entirely new tool at their disposal.

The world of business has been forever changed by the introduction of video calls. In the past, most businesses relied on traditional face-to-face meetings or telephone calls to communicate with clients, customers, and colleagues. But with the advent of video calls, businesses now have an entirely new tool at their disposal.

How Video Calls Came to Be

Video calls have come a long way since the first video call was made in the early days of the internet. From the early days of grainy, pixelated video and audio to today’s crystal clear HD video, video calls have been a revolution in the way we communicate. But how did it all begin?

The first video call was made in 1964 and was made possible by the Picturephone, developed by AT&T. This was a revolutionary device that allowed users to make voice calls and also see the person they were talking to on a small screen. Unfortunately, the technology was ahead of its time and the Picturephone was not commercially successful.

It wasn’t until the late 1990s that video calls really took off. This was when the internet began to become more widely used and the technology for video calls began to improve. Companies such as Microsoft, Yahoo and AOL began to offer video calling services through their products.

As technology improved, so did the quality of video calls. By the early 2000s, video calls had become much more widely used and were becoming the norm for many people. This was due to the increasing availability of high-speed internet connections and the improved quality of video calls.

Today, video calls are an integral part of the way we communicate. There are a number of services available that allow people to communicate in real time with high-quality video and audio. With the introduction of 5G networks, the quality of video calls is only going to get better.

Why Video Calls Became an Important Part of Businesses

Video calls offer numerous benefits to businesses, making them an increasingly important part of the modern business landscape. Here are some of the reasons why video calls have become so important for businesses:

1. Improved Collaboration

Video calls allow teams to work together more effectively, no matter their location. With the help of video calls, teams can brainstorm ideas, discuss challenges, and collaborate on projects without ever leaving the comfort of their own homes. This can lead to improved productivity and better results for businesses.

2. Improved Customer Service

Video calls can help businesses provide better customer service, as they can quickly and easily address customer issues and resolve them in real-time. This can help businesses build customer loyalty and trust, as customers will be more likely to return if they feel like their issues are being addressed quickly and effectively.

3. Cost Savings

Video calls can help businesses save money on travel costs and other expenses associated with traditional face-to-face meetings. This can be especially helpful for businesses that need to communicate with people in different parts of the world.

4. Increased Productivity

Video calls can help to keep team members focused and on task. This can lead to increased productivity and better results for businesses.

5. Expanded Global Reach

Video calls allow businesses to reach customers and colleagues around the world, expanding their reach and allowing them to tap into new markets and opportunities. This can help businesses increase their sales and profits, as well as open up new possibilities for growth.


Video calls have become an essential element of business due to their many advantages. From increased efficiency to easier communication and collaboration, to cost savings, video calls are a great way to stay connected and make sure everyone is on the same page. So, if you're looking to take your business to the next level, it's time to hop on the video call bandwagon and enjoy the many benefits it has to offer.

Are you looking for ways to stay connected and collaborate with customers and employees remotely? If so, then Tandem is the perfect virtual chat app for you. We offer a wide range of features that make it one of the best virtual chat apps available today. With Tandem, you get high-quality video and audio, end-to-end encryption, multi-platform support, team management, and easy file sharing. These features make Tandem an ideal choice for businesses that need to communicate and collaborate with employees no matter where they are. Let us help you get the most out of your remote collaboration. Try Tandem today and see how it can help your business stay connected and productive.