3 min read

6 Video Calling Etiquettes for a Smooth Experience

Whether you're meeting with coworkers, clients, or customers, these video calling etiquettes ensures your video call goes off without a hitch. Read on!

As you're well aware, video calls have become increasingly popular in the workplace recently, as technology has made it easier for remote employees to stay connected with their colleagues. As with any communication, certain etiquette guidelines should be followed when participating in a video call.

Whether you're meeting with coworkers, clients, or customers, these video calling etiquettes will help you make sure your video call goes off without a hitch:

1. Keep Eye Contact

When participating in a video call, it is important to have your camera positioned at a level that allows you to look directly into it, as this creates the impression of eye contact. You should position your webcam at the same level as your eyes, or slightly higher, by stacking your laptop or screen on some books if necessary. This will ensure that you look directly into the camera rather than down.

2. Always Speak Clearly

It is important to speak clearly and loudly enough so that everyone else can understand you. Make sure you're not mumbling and that you pronounce each word distinctly. Speak loud enough to be heard but not too loud, so you don't overwhelm anyone. If people seem to be having trouble hearing you, adjust the volume on your microphone. To make sure your message is being heard, ask yourself if your grandparents could understand what's being said. If the answer is no, adjust the volume or your speaking style.

3. Mute When Not Speaking

When you are not talking, it's important to mute yourself to prevent background noise from being picked up by microphones. This ensures that the speaker can be heard clearly, as background noise can be distracting and prevent the speaker from being heard. Most software makes it easy to mute yourself with just a click of a button, so make sure you remember to pay attention so you can unmute yourself quickly when necessary.

4. Turn Your Camera On

It is expected to turn on your camera when you join a video call. This is to help make the virtual meeting more personable and engaging. With so many people working remotely, having your camera on allows the facilitator to spot who is talking easily and to ensure everyone is paying attention. Turning on your camera also helps build team relationships and combat feelings of isolation.

5. Dress for Success

Even when working from home, it is important to remain professional and put effort into your appearance. Even though you don't need to wear a suit, you should still dress nicely for video calls. Make sure to groom yourself and put on clean clothes to present yourself in a positive light. Your appearance reflects your reputation, and first impressions still matter.

6. Always Assume Everything Is Live

It's important to ensure you're mindful when going into a video call. As soon as you join the meeting, double-check that your microphone and camera are off so you don't accidentally broadcast personal thoughts or feelings about your colleagues or the work situation. Be sure to take the necessary steps to exit the call properly to ensure your audio and visual are turned off. This way, everyone can be spared from uncomfortable and potentially disciplinary situations.


Working from home can be just as productive as being in the office as long as you remain professional and follow the guidelines for video calls. Make sure to dress appropriately, adjust your environment, be mindful of the time, stay focused, and always assume everything is live. By following these tips, you can ensure that your video calls are professional, successful, and beneficial to all involved!

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